With an online call tracking companies service, place a toll free number in ad groups or directory listings to track phone numbers that show up repeatedly. Once someone calls your toll free number, the tracking software will record the call and include the caller’s personal identification number so you can quickly see how a caller was found online. For example, if someone called your company with a credit card required urgent message, you would know immediately that client had the credit card. Using a toll free phone number also makes it easier to monitor leads because you won’t need to use your own phone line.
Call Tracking Software – Optimizing Your Business With the Advantages of Online Call Tracking
It’s important to track who is calling your business especially if you want to reduce marketing costs because callers usually don’t reveal their identity. Callers could be customers, prospects, suppliers, real estate agents or other businesses trying to contact you. With caller tracking software, you can quickly find out whom is on the phone and at what time. If a customer or client wants more information, you will be able to provide it right on the spot.
Another good reason for using online call tracking is tracking your ROI. Using this tracking feature, you will be able to see how much your marketing efforts are yielding. This is useful because a successful marketing campaign may not produce the desired results all the time. You can view your ROI so you will know if it is time for you to make a necessary change in your online marketing efforts.